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Refund Policy

Event-Labels guarantees your satisfaction 100%. If, for any reason, you are not satisfied with the services and products we have provided you with, contact our customer service team at info@event-labels.com and they will work with you and do whatever it takes to resolve the situation to your satisfaction.

 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exceptions / non-returnable items
Certain types of items cannot be returned, like custom personalised labels. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items, gift cards or personalised labels.


Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.